Last updated: July 30, 2026
1. Who We Are
CREASHA-DINE THOMPSON (“we,” “us,” “our”) is based in Cancún, Quintana Roo, Mexico. This Privacy Notice explains how we collect, use, store, and protect the personal information of visitors to our website and prospective or current clients.
Contact information:
- Email: creasha@hcweddings.com
- Phone: +52 998 480 2804
2. Personal Information We Collect
We may collect the following categories of personal information when you interact with our website or services:
- Contact details: name, email address, phone number
- Message content: any information you voluntarily provide in our contact/inquiry form
- Event details: wedding or event dates, venue preferences, guest count, budget range, and related planning information you share with us
- Technical/usage data: IP address, browser type, device information, and pages visited, collected automatically via cookies and analytics tools (e.g., Google Analytics)
We do not knowingly collect sensitive personal data (such as health, religious beliefs, or financial account numbers) through this website. If such information becomes necessary during the planning process (for example, dietary or accessibility needs for your event), we will request your explicit consent separately.
3. How We Use Your Information
We use the personal information we collect to:
- Respond to inquiries submitted through our contact form
- Provide wedding and event planning consultations and services
- Communicate with you about proposals, timelines, vendors, and logistics
- Improve our website and marketing based on aggregated analytics
- Comply with applicable legal, accounting, or regulatory requirements
We do not sell your personal information to third parties.
4. Legal Basis / Consent
By submitting your information through our website form, you consent to the collection and use of your personal data as described in this notice, for the purpose of responding to your inquiry and, if you choose to proceed, providing planning services.
5. Sharing Your Information
We may share your information with:
- Trusted vendors and partners (e.g., venues, resort coordinators, photographers) as needed to plan and execute your event, and only with your knowledge
- Service providers who support our business operations (e.g., email platforms, website hosting, analytics providers such as Google)
- Legal authorities, if required by law or to protect our rights
We do not share your information with third parties for their own marketing purposes without your consent.
6. International Data Transfers
Because we work with clients and vendors located in different countries (including the United States, Canada, and Mexico), your information may be transferred to and processed in countries other than your country of residence. We take reasonable steps to ensure your data is handled securely wherever it is processed.
7. Cookies and Analytics
Our website may use cookies and similar tracking technologies (such as Google Analytics, via Google Site Kit) to understand how visitors use our site and improve your experience. You can control or disable cookies through your browser settings; note that some site features may not function properly if cookies are disabled.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this notice, or as required by applicable law (for example, accounting or tax obligations).
9. Your Rights (ARCO Rights)
If you are located in Mexico, you have the right to Access, Rectify, Cancel, or Object (ARCO rights) to the processing of your personal data, and to withdraw your consent at any time. To exercise these rights, contact us at [contact email] with your request.
If you are located outside Mexico, you may have additional rights under your local privacy laws (such as the right to request deletion or a copy of your data). We will honor reasonable requests to the extent required by applicable law.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
11. Children’s Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
12. Changes to This Notice
We may update this Privacy Notice from time to time. The “Last updated” date at the top of this page reflects the most recent revision. We encourage you to review this notice periodically.
13. Contact Us
If you have questions about this Privacy Notice or how we handle your personal information, please contact us at:
CREASH-DINE THOMPSON / +52 998 480 2804 / CREASHA@HCWEDDINGS.COM